If you’re not completely satisfied with the quality of your Peony Emporium purchases, we’ll gladly exchange (in original tender) regular-priced, new merchandise within 14 days from the shipping date. We will be glad to credit you with Peony Emporium store credit.
Returns are not permitted after the allowable return period.
All Sales and discounted items can only be final sale. No refund or exchange.
All rush or custom order are final sale. No refund or exchange.
All clearance items are final sale in as is condition. No refund or exchange.
All original tags must be attached and accompanied by a a valid receipt.
Gift cards cannot be returned or exchanged for cash unless required under applicable law. All returned items that were purchased using a gift card will be refunded as merchandise credit.
We will not exchange any dresses that has been altered by the buyer in anyway. Only garment in it's original condition will be consider for refund.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
Attn: Peony Emporium
500 King St W #300. Toronto, On. M5V 1L8
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.